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  • What types of service do you provide?
    We provide manpower services specifically from Timor-Leste on 2 years contract basis.
  • What industries do you specialize in?
    We specialize in providing staffing solutions to a range of industries, such as Hospitality, Agriculture, Food and Beverages and Others
  • How do you ensure the quality of your candidates?
    We have a strict screening process that includes skills assessments, interviews, reference checks, and background checks. We also offer training and development programs to our candidates to ensure they have the skills and knowledge required to succeed in their roles as well as matchmaking to clients required needs.
  • How do you comply with local laws and regulations?
    As a reputable manpower organization based in Brunei Darussalam, we comply with all local laws and regulations, including employment laws and immigration laws. We have a team who stay up-to-date with the latest regulations to ensure we are always in compliance.
  • What is your fee structure?
    Our fee structure varies depending on the type of staffing solution you require. We would be happy to discuss our rates with you and provide a customized quote based on your specific needs.
  • How quickly can you provide candidates?
    We understand the importance of filling open positions quickly, and we work diligently to provide you with qualified candidates as soon as possible. The timeframe can vary depending on the role and industry, but we will always strive to meet your manpower needs in a timely manner.
  • What guarantees do you offer?
    We offer a guarantee period for our staffing solutions. If a candidate we place with you does not meet your expectations within the guarantee period, we will provide a replacement at no additional cost.
  • How do I get started?
    You can contact us through our website or by phone to discuss your manpower needs. Our team will be in touch with you shortly to discuss how we can help you find the right candidates for your open positions
  • What forms of payment do you accept?
    We accept bank transfer and cheque ONLY
  • Do you have a minimum age requirement?
    The minimum age for working in Brunei is 18 years old
  • What processes are you involved in the employment processes?
    You will be involved in preparation of required documents as set by the relevant agencies, selection of candidates and interview sessions.
  • How does employing workers from TMA differ to other agencies?
    TMA services provide pre-orientations to the employees concerning the regulations, laws and welfares situating in Brunei before coming to Brunei. We believe that this would benefit employers in the sense of the general knowledge acquired by the employees and the expectations set.
  • Will TMA be involved in any phase of worker’s employment?
    Yes, TMA will be involved in assisting the employee’s welfare during employment and will be involve in the process in case of end of contract/employment.
  • What if I’m not happy with my temporary placement?
    You may direct your enquiries to TMA via website or hotline. Further matters will be attended to.
  • How does your agency find talent?
    TMA have various network with agencies and other parties involved with the support of both governments in Brunei and Timor-Leste.
  • What would happen if there is any cancellation in hiring employees between these processes?
    Any payments made are non-refundable as stated in the disclaimer forum. Click here to know more.
  • Is TMA licensed?
    We are appointed by the Embassy of the Democratic Republic of Timor-Leste in Brunei Darussalam to support the employment, care and well-being of the Timorese workers in Brunei Darussalam
  • Can i ask for guidance in filing out any forms?
    Yes, we provide guidance
  • How do employers benefit from using our services?
    We offer affordable processing fees/rate while providing trained workers backed by careful monitoring of service delivery and the support from Timor-Leste Embassy in Brunei.
  • Can clients request for a face to face consultation?
    Yes, we are mobilized should a client request to meet elsewhere for consultation other than our office in Tungku with advanced appointment.
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